Pre-Conference Workshops and Main Day One

Pre-Conference Workshops

7:15 am - 8:00 am REGISTRATION FOR PRE-CONFERENCE WORKSHOP A & NETWORKING BREAKFAST

8:00 am - 10:30 am WORKSHOP A: THE BENEFITS IA TECHNOLOGIES CAN OFFER YOUR BACK OFFICE AND MIDDLE & FRONT END OPERATIONS

Edward Skowronski - Former Vice President, Global Services Strategy & Operations, Johnson & Johnson
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Edward Skowronski

Former Vice President, Global Services Strategy & Operations
Johnson & Johnson

10:00 am - 10:15 am REGISTRATION FOR PRE-CONFERENCE WORKSHOP B & NETWORKING COFFEE BREAK

10:15 am - 12:15 pm WORKSHOP B: A HOW TO GUIDE TO PLAN, LAUNCH & IMPLEMENT A SUCCESSFUL IA PILOT PROGRAM

Main Conference Day One Begins

12:15 pm - 1:00 pm REGISTRATION FOR MAIN CONFERENCE DAY ONE & NETWORKING LUNCH BREAK

1:00 pm - 1:15 pm CHAIRPERSON’S OPENING REMARKS

1:15 pm - 2:00 pm CASE STUDY: A ROADMAP TO ESTABLISH A SUCCESSFUL IA CENTER OF EXCELLENCE (CoE)

Matt Gustitus - Director, Automation – CoE, Eli Lilly and Company
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Matt Gustitus

Director, Automation – CoE
Eli Lilly and Company

PEER-TO-PEER ROUNDTABLE DISCUSSIONS

2:00 pm - 2:30 pm ROUNDTABLE A1: SHOULD WE?, CAN WE?, AND WHAT WOULD THE REWARDS BE?

Steve Carpenter - Executive Director, Global Business Services Technology, Merck
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Steve Carpenter

Executive Director, Global Business Services Technology
Merck

2:30 pm - 2:40 pm TRANSITIONAL BREAK

2:45 pm - 3:15 pm ROUNDTABLE A2: SHOULD WE?, CAN WE?, AND WHAT WOULD THE REWARDS BE?

Steve Carpenter - Executive Director, Global Business Services Technology, Merck
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Steve Carpenter

Executive Director, Global Business Services Technology
Merck

2:00 pm - 2:30 pm ROUNDTABLE 1B: BENEFITS OF AGILE BUSINESS MODELS TO REDUCE IA PROGRAM ROLL-OUT DISASTERS & ENSURE CONTINUED IA SUCCESS

Joel Nichols - Head of Software and Automation, MilliporeSigma
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Joel Nichols

Head of Software and Automation
MilliporeSigma

2:30 pm - 2:40 pm TRANSITIONAL BREAK

2:45 pm - 3:15 pm ROUNDTABLE B2: BENEFITS OF AGILE BUSINESS MODELS TO REDUCE IA PROGRAM ROLL-OUT DISASTERS & ENSURE CONTINUED IA SUCCESS

Joel Nichols - Head of Software and Automation, MilliporeSigma
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Joel Nichols

Head of Software and Automation
MilliporeSigma

3:20 pm - 3:45 pm AFTERNOON NETWORKING BREAK

3:45 pm - 4:30 pm CASE STUDY: HOW TO SUCCESSFULLY IMPLEMENT IA TECHNOLOGIES INTO YOUR OPERATIONS & REMAIN REGULATORY COMPLIANT

Anil Bhavnani - Director – BPO Operations, Global Financial Solutions - Shared Services, GFS office in India, Pfizer
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Anil Bhavnani

Director – BPO Operations, Global Financial Solutions - Shared Services, GFS office in India
Pfizer

PEER-TO-PEER ROUNDTABLE DISCUSSIONS

4:30 pm - 5:00 pm ROUNDTABLE C1: HOW IA TECHNOLOGIES CAN OPEN UP THE HOV LANE TO REGULATORY COMPLIANCE, EFFICIENCY & ACCURACY

Neeru Bhardwa - Global Solution Center Head, Sanofi
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Neeru Bhardwa

Global Solution Center Head
Sanofi

5:00 pm - 5:10 pm TRANSITIONAL BREAK

5:10 pm - 5:40 pm ROUNDTABLE C2: HOW IA TECHNOLOGIES CAN OPEN UP THE HOV LANE TO REGULATORY COMPLIANCE, EFFICIENCY & ACCURACY

Neeru Bhardwa - Global Solution Center Head, Sanofi
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Neeru Bhardwa

Global Solution Center Head
Sanofi

4:30 pm - 5:00 pm ROUNDTABLE D1: HOW TO BUILD, ROLL OUT, AND MANAGE REGULATORY COMPLIANT BOTS

5:00 pm - 5:10 pm TRANSITIONAL BREAK

5:10 pm - 5:40 pm ROUNDTABLE D2: HOW TO BUILD, ROLL OUT, AND MANAGE REGULATORY COMPLIANT BOTS

END OF PRE-CONFERENCE WORKSHOP & MAIN CONFERENCE DAY ONE

5:50 pm - 6:50 pm NETWORKING COCKTAIL PARTY